Virtual First Primary + Specialty Care

Virtual First Primary +
Specialty Care

	Convenient Wellness Screenings, Routine

Care, And Chronic Condition Management.

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Copays for participating plans may be as low as $01 for wellness screenings, routine care, and chronic condition management. Pricing is always shown upfront, so there are no surprise costs.

We Accept Many Major Insurances.2

What We Care For

Schedule visits with a board-certified doctor for preventive wellness screenings and routine care for non-urgent medical concerns, and ongoing care for conditions like type 2 diabetes, asthma, high blood pressure, prediabetes, and obesity

You can see the same MySmartCare360 doctor for each appointment so your doctor can get to know you and your health and wellness needs.

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Atrial Fibrillation

Alzheimer's

Anxiety

Arthritis

Alcohol Abuse

Asthma

Autism

Cancer

Chronic Pain

Depression

Diabetes

Drug Abuse

Heart Failure

Hepatitis

HIV

Hyperlipidemia

Hypertension

Obesity

Osteoporosis

Stroke

Psychotic Disorders

Chronic Kidney Disease

Ischemic Heart Disease

Customized Care Plans_Chronic Obstructive

Chronic Obstructive Pulmonary Disease

Flexible scheduling and an easy-to-use site means you can see an MySmartCare360 doctor in days instead of weeks or months. If included in your benefits, use MySmartCare360 when:

You don't currently have a primary care doctor but want one.

You can't get an in-person checkup for weeks or months.

You want care from the safety and comfort of home.

You want a quicker, more convenient way to connect with your doctor.

You need a doctor who moves with you.

You need care when your regular doctor isn’t available, or you can’t get an appointment that works for you.

For your convenience, MySmartCare360 can share your appointment records with your local primary care doctor upon request.

What type of care is best for you?

Edit
Care Options	What to expect
Wellness Screenings	Your doctor will help identify potential health issues. Discuss ways to improve your health based on your lifestyle and lab results. Recommend preventive screenings7 and follow-up care, including specialist referrals, if necessary. Prescriptions are not available during MySmartCare360 Wellness Screenings.
Routine Care and Chronic Condition Management	Schedule appointments with your doctor to manage ongoing conditions. Your doctor can provide specialist referrals and order prescriptions, lab work, and imaging scans when appropriate. MySmartCare360 Health Coaching As part of MySmartCare360 Routine Care, your doctor may prescribe a digital health coaching program as part of your care plan if you need help managing a chronic condition. The MySmartCare360 Health Coaching app supports you in achieving your health goals with personalized advice, vitals tracking and alerts, and medication and activity reminders. Easily track your health between doctor appointments and share progress with your MySmartCare360 doctor. If your condition does not qualify for MySmartCare360 Health Coaching, you can keep your health on track by recording biometrics such as weight, blood pressure, and blood glucose in your MySmartCare360 Patient Portal.

Wellness Screening

Complete a brief health risk assessment and schedule a lab appointment.9
Choose an MySmartCare360 doctor and schedule an appointment that works best for you.
Go to your lab appointment.
Your board-certified MySmartCare360 doctor will review your lab work and discuss any health needs or concerns with you during your screening, ensuring you understand the results and any next steps needed.

Routine Care

Answer a few questions about the care you need.
Choose an MySmartCare360 doctor and schedule an appointment that works best for you.
Your board-certified MySmartCare360 doctor will review your health and progress during your appointment, answer any questions you may have, and discuss any next steps needed.
If you need help managing a chronic condition, your doctor may prescribe a care plan that includes MySmartCare360 Health Coaching to support your goals.

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Frequently asked questions.

01. What is MySmartCare360?

MySmartCare360 is convenient care through a full suite of MySmartCare360 services, including preventive care with wellness screenings and routine care for everyday health needs and ongoing conditions, including type 2 diabetes, high blood pressure, cholesterol issues, thyroid conditions, and asthma. MySmartCare360 gives you access to board-certified doctors via phone or video from almost anywhere with fast, flexible appointments that fit into your busy schedule. Convenient evening and weekend appointments are available.

02. Am I eligible for MySmartCare360?

Because not all plans include primary care benefits, the easiest way to determine if MySmartCare360 is included in your plan is to create a secure MySmartCare360 account. You can view your copay upfront, so there are no surprise costs.1 1If you have a non-zero preventive benefit, MySmartCare360 wellness screenings will not cost $0 and will follow your preventive benefit.

03. What is a Wellness Screening?

A Wellness Screening is a once-per-year preventive care appointment designed to identify potential health issues, examine your lifestyle and health goals, develop a personalized wellness plan, and recommend follow-up care if necessary.

04. What is Routine Care, and how is it different from a Wellness Screening?

05. What is Routine Care, and how is it different from a Wellness Screening?

Routine Care is ongoing, regular appointments with a dedicated PCP who can help you manage your health and chronic conditions through lab work, diagnostics, self-reporting, and specialist referrals. Along with follow-up appointments, Sophie, the MySmartCare360 chatbot, will support you with ongoing help and education on your condition and guide your progress with self-reported biometrics, including blood pressure, weight, and blood glucose levels. It's recommended that you have a wellness screening appointment before scheduling routine care

06. Can I choose MySmartCare360 doctor?

Yes. You can choose a dedicated MySmartCare360 doctor and see that same doctor for each appointment, just like in-office visits. You also have the option to change your doctor at any time.

07. How does my MySmartCare360 PCP work with my existing in-office PCP?

MySmartCare360 offers a convenient, effective way to supplement your existing PCP with fast, reliable care, so it's easier to stay on top of your health from the comfort of home. Upon request, your MySmartCare360 doctor can share notes and wellness screening results with your existing PCP so nothing is missed.